Afterwards install the Digital Persona and evrything will work!!! After updating motherboard drivers everything worked fine. Tuesday, October 27, 2: Why haven’t you contacted Authentec Support and asked them about updated drivers? This site uses cookies for analytics, personalized content and ads. Well, Thursday I sent an email to Authentec asking for help I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon for more site access.

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Afterwards install the Digital Persona and evrything will work!!! Remove From My Forums. It seems Authentec has released a new version of its own software TrueSuitebut they don’t provide a link for a download.

The newest version of TrueSuite is designed to be compatible with AuthenTec sensors only. Could you please tell me what must I do to fix the problem. It’s exactly the same with computer hardware – you make your problem known to the source of the hardware, otherwise the problem uathentec NEVER be addressed and resolved!

I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon xes1600 more site access. Thanks a lot Rolando. I hope I am posting my question where it belongs. Windows 7 IT Pro. Tuesday, November 24, 4: Having dealt with PCs for more than 25 years I am fully aware that customers want solutions, but you’re not going to get s solution if you don’t address the problem to the entity responsible for the product.

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I figured out a very tricky solution: Proposed as answer by Jim Var Thursday, January 13, 2: Marked as answer by RolandoRamirez Tuesday, October 27, 2: Rick, believe me I have, as have many many others who have similar or worse problems. In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available.

USB Universal Serial Bus – AuthenTec, Inc. – AuthenTec AES1600 Drivers Download

Why haven’t you contacted Authentec Support and asked them about updated drivers? By continuing to browse this site, you agree to this use. So is this the problem and what to do now? As I said, I have approached HP, as have many others with similar and different issues, but they just say they don’t support this and many other relatively recent models for Win7 and don’t make drivers available.

Recently a newer OS update to Windows 7 32bit professional made this aed1600 unusable again!

Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer. Well, Thursday I sent an email to Authentec asking for help You might also mention the UPEK has already done this. HP Support may be the best place to contact.

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Friday, March 12, 5: Monday, November 23, 4: Wednesday, September 30, 2: This worked out well for me. The fingerprint reader drivers installed with Windows 7.

Computer driver update AuthenTec AES Windows 7 32 bit (VID_08FF&PID_) – Page 1

Office Office Exchange Server. Thursday, January 21, 9: Had to follow Ramirez suggetions to get management software. Then tell HP exactly uathentec you feel since they are responsivle for the hardware they sell!