Quite often there may seem to be no misprint at all, there is just the annoying need to repeatedly press OK and get a duplicate page. Open download list We did have some information on ToolboxFX at this link – but HP are always reorganising their site and breaking links. Select the desired files and choose ‘Download files’ to start a batch download. The fault may not be present with tray 3 if the printer has one it’s an optional accessory. Best Printers for

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Amongst the prompts it offers are:. This could take up to 3 minutes, depending on your computer and connection speed. The CP has max reputation for paper misfeeds leading to frequently repeated cleaning cycles. Using the heavy paper setting does slow the printer down. We were unable to retrieve the list of drivers for your product.

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Is my Windows version bit or bit? Details of roller and pad replacement are given from page onwards of the service manual.

HP Color LaserJet CP Misfeeds and Cleaning Cycles

This helps indicate that the fault really is the tray 2 pickup roller mc than some other issue. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


Operating System – Windows 7, Windows 8, Windows 8. All these explanations are found in various forums.

CNET may get a commission from these offers. Many of these settings within the printer are normally overridden when a job is sent by the computer. Select the desired files and choose ‘Download files’ to start a batch download.

Choose ‘Refresh’ to update the list. We dp2025n use Google Analytics to track site usage patterns.

In these cases one page follows another quickly and precise timing is more likely to be an issue. Get the printer’s IP address from a configuration page; open a browser and put the IP address mqc the address bar.

Linux users never did have it, but much the same information can be seen by going to the printers internal web server. Environmental Parameters Sound Emission Operating.

maf Because of the apparent misfeed, that now can’t be used and there might be toner contamination of the belt or transfer roller. Cut sheet paper feed does not look massively complicated.

HP Customer Support – Software and Driver Downloads

Paper quality issues such as binding at guillotined edges, damp paper often it curls excessively or unusual gloss finishes are a cause. Users may not like having paper in a fold-down tray because it doesn’t look neat and they may want separate trays for envelopes, letterhead and white paper but it is best to eliminate other possible causes of a problem.


Many printers shipped with Firmware Datecode: HP used to supply a task tray applet ToolboxFX for Windows which provides configuration, status and support for every feature and checks the device status, configures settings, sets up automatic alerts, orders supplies online, views self-help information and offers troubleshooting tips.

Manufacturers often go on developing software whilst a product is in production, possibly adding features that competitors have or removing problems. It is possible to reduce or eliminate the fault by setting Tray 2 paper type to Heavy – g. Colour laser printers may need a cleaning cycle if they are given an incorrect paper size and type.

HP Color LaserJet CP Specs – CNET

I don’t see my operating system. Workgroup printer – laser – color. A misfeed would be detected before printing started. As well as the front control panel there is an internal embedded web-server which can be accessed through a browser.

The problem mav go away if the fold-down tray 1 is used. The fault seems to relate to wear on the tray 2 pickup roller RM There should be settings for almost every feature the printer has including paper sizes and paper type.