The external hard disk was at least recognized as a Buffalo thing-a-magig, but failed to work. But the contractor is billing out in the range of thousands of dollars per day, so being down for a reinstall of windows along with all of his support applications, of which we have limited access to the installation media, is not an attractive prospect. Now the support guy and I decided to try to strip off SP3 and reapply SP2 in hopes that the updated USB support will overwrite whatever is hosed with the current install. Gonna try a repair install and see if we can get lucky. Jul 7, Posts:

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Thus, with admin access I dug through the registry to see if the usb flash storage driver had been disabled by a prior group policy.

This is a laptop that we have already had several dead chicken waving sessions over in trying to get it on our wireless network, which resulted in his IT staff removing it from their domain sevice and giving him total admin access to the machine so he could bypass their asinine windows firewall config settings.

When we go to customers sites for this kind of high profile work, there is at least one fully capable backup machine on hand and another back home ready to ship out if things really start hitting the fan. After chatting with the users support reps and trying a little dead chicken waving with drivers from the Dell website, we decided uninstall all the USB controllers in the Device Manager, reboot the machine, and let windows redetect and reinstall all the appropriate drivers.

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Ars Legatus Legionis et Subscriptor.

USB woes on a Latitude D – Ars Technica OpenForum

Gonna try a repair install and see if we can get lucky. On reboot, the new hardware found wizard popped up but failed to find drivers.

So this is probably not a hardware problem. It wasn’t worth fooling with, not to mention we have zero access to any of the software install media he needs to get back up and running. Devicce 28, Posts: This is not a good day in USB land and my voodoo chanting is failing me.

I gave up on the reinstall and told the guy to get on a plane and take it back to his IT guys.

USB woes on a Latitude D830

Thu Sep 11, 3: But now they are powerless to help us understand what is going on. I reapplied the dell chipset driver package and it got all the USB host controllers but none of the root hubs or the generic root hub.

Trying to run through the list of microsoft updates. Wed Sep 10, 5: What do you know, it worked! Flash drives, USB external hard drives, and confusingly FireWire based external hard disks fail to install when connected to the machine.

USB mice and keyboards work fine though. Still stuck with lots of yellow question marks, reapplying the chipset drivers also didnt work. We are tied to a state education agency and he comes from the federal gov so us installing our.

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But the contractor is billing out in the range of thousands of dollars per day, so being down for a reinstall of windows along with all of his support applications, of which we have limited access to the installation media, is not an attractive prospect.

Now the support guy and I decided to try to strip off SP3 and reapply SP2 in hopes that the updated USB support will overwrite whatever is hosed with the current install. For some reason, unknown to me, a Dell Latitude D d8300 belongs to a contractor working in our building has decided that all USB storage devices are verboten! USB woes on a Latitude D 3 posts. Austin, TX Registered: Strange thing was I couldnt even find the appropriate key! Jul 7, Posts: The external hard disk was at least recognized as a Buffalo thing-a-magig, but failed to work.

Rebooted, tried again with the dell driver package, no luck, just lots of yellow question marks for unknown devices. Thu Sep 11, But now I’m beginning to worry that the problem runs deeper and that a full format and reinstall latitde be more appropriate. I tried copying the driver from a known good working machine latitjde manually creating the keys but to no avail.

SYS that the reg key should have pointed to.