I love the Maxtor customer support answer. Basically in an attempt to save her stuff she brought it to me and i plugged it into my Laptop a Dell D and I was having the same problem as you have all been having. Sign up for a new account in our community. This site in other languages x. I guess it is clear to see why any manufacturer of devices that depend on enough power from this undependable powersource called USB bus would put the ‘wall outlet’ on top of any troubleshooting list. Then power on the PC and boot to Windows to check if the operating system detects the drive. This forum has some of the best people in the world available to help.

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Occasionally, and unpredictably, the computer will recognize the Maxtor. If so, try plugging straight into the wall outlet?

Exact same bubble message I got. You can follow the question or vote as helpful, but you cannot reply to this thread.

Then power on the PC and boot to Windows stkrage check if the operating system detects the drive.

I’ve tried every possible combination of turning off the Maxtorprsonal the computer, plugging in the USB. Read within quotes what GMCS says in subsequent answers to my mails. My solution was to go out and buy another external hard drive from another manufacturer.

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Maxtor Personal Storage – hard drive – 80 GB – USB Overview – CNET

One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it”. Thanks for marking this as the answer. I tell him about the weird maxtor troubleshooting advice, he follows it, but it doesn’t work for him.

Usually the problem always lies with the power supply of the external enclosure. G’day Guys Firstly, sorry for bumping up such an old topic, but seeing as it was on the first page of google search for “Maxtor not recognised” i figured it gets visited a fair bit by people with this same problem My sister has a and it started playing up the other day and refused to work 3 minutes after turning on her computer i’m not sure that this is associated or not but i wouldn’t bet against it.

Edited December 19, by perxonal.

Maxtor Personal Storage 3100 – hard drive – 80 GB – USB 2.0 Series

Try plugging the drive into the PC first, and then switch it on for a while. I think your friend got “lucky”. I went to the Maxtor site and found some rather wierd troubleshooting info: When I hooked up his external to my computer XP I got a message: Thats my theory anyway Any stoeage would be appreciated.

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Sign in Already have an account? It has worked fine ever since. You may refer the link below for more information.

MAXTOR PERSONAL STORAGE SPECIFICATIONS Pdf Download.

Posted December 19, edited. How satisfied are you with this response? Tell us about your experience with our site. Now, windows 7 won’t recognize the drive F: I don’t actually have the drive in my maxhor right now, or I would investigate.

I do not think it is the actual drive. Posted January 5, J W Stuart Replied on November 30, When I persojal for a refund or replacement, the reply from Maxtor was “we cannot personak this drive since there is nothing wrong with it”, except of course that it’s useless for portable storage since you’ll never know in advance whether the next computer you want to connect it to uses the chipset or not. So, what happens now? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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