This product is supported exclusively through our web site. Please select your operating system from the list above to see if your product is supported. Then install the drivers again before connecting either device to your USB port. Explore the latest photo tips and techniques. There is no driver for the OS Version you selected. Apparently Canon didn’t support the above scanner in Vista and based on that, they won’t support it in Win7.

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When I click on new scan, it says “scanner not detected” But With the simple push of its external scan button, you get superb bit scanning with the color depth and brilliance of more than four trillion possible colors. Other Products Other Products. You will be asked for the Product serial number and other information twaiin to your Product and for a ship-to location for the replacement Product must include street address.

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Thanks for the instructions. Get greater control of business documentation.

CanoScan N1220U

However, the actual Canon software doesn’t seem to work with it. Stay connected for easier storage and sharing. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. If Canon has a support system, I can not find it. Apparently Canon didn’t support the above scanner in Vista and based on that, they won’t support it in Win7. High quality spreads with lay-flat technology.

High quality printers and faxes for your business. After receipt of the replacement Product with instructions and a prepaid waybillfollow the enclosed instructions on how to ship your product to the Canon USA repair facility. Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Delivering superb images for cameras with APS-C sensors.

Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user’s manual or other documentation for the Product. Find Supplies and Accessories About Counterfeits.

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When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer. Camera Connect Camera Connect. View All Camera Bags.

Reset Post Submit Post. Wife’s computer running Windows 7, and spare laptop running Ubuntu “Karmic Kola” 9. As to paid technical support, the only thing I can think of is that you might have seen an article on tech support options. Since PnP does not work for this or my Wacom tablet, I am at a loss how to proceed.

I still have tawin problem only half solved. Chrome A grey bar will appear at the bottom of your browser window which will contain your download. You might also need Live for the story Stories. Below is a listing of our top FAQ’s. Is there any way of getting it to Click on the title for more information.